This is the description of Tenancy and Home
Decent Homes Standard In 2000, the Government brought in rules about the quality of homes tenants rent from councils or housing associations. The standard is: A decent home will be warm, weatherproof and have reasonably modern facilities.These are the main things taken into account when deciding if a home meets the Decent Homes Standard. A […]
What is the Decent Homes Standard? Read More »
We do not provide furniture, carpets or curtains when letting our homes. If you receive benefits, we can tell you about organisations which may be able to help you buy them.
Do you provide furniture, carpets and curtains in your houses? Read More »
We are no longer informed of deaths so please ensure you inform us directly.
Are GCH notified when a tenant’s death is registered? Read More »
There are different types of court orders and we may use the below to manage our tenancies: Suspended possession This suspends the possession of your home based upon an agreement to pay your rent (for arrears) or change your behaviour (for anti-social behaviour). If you stick to what the court has ordered you to do
What are Court Orders? Read More »
We know that more of you need your homes adapted to help you stay independent at home and to support your health and well-being. We have an in-house Occupational Therapist who can assess tenants’ medical needs and recommend the adaptations needed in homes. There are two types of adaptation work we can carry out Minor
How can you adapt my home to support independent living? Read More »
Yes, both tenants wishing to swap homes must have the permission of both landlords before they can move. Formal legal paperwork will need to be completed by all parties as part of the process. What would happen if I moved without permission? If you move without permission you will have lost security of tenure and could
Do I need permission to swap homes and are there any conditions? Read More »
Gloucester City Homes do not cover your contents as part of your tenancy agreement. Home contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the
Do I need Home Insurance? Read More »
We know it is important to keep the communal areas around and leading up to your home clean. These are the cleaning standards for communal areas. Communal areas will be cleaned weekly or fortnightly depending on the contractual arrangements in place for each block. Our cleaning partners will clean: General communal areas, stairways, and lifts
How often do you clean communal areas in flats? Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
©2023 Gloucester City Homes