If you want to end your tenancy you will need to let us know by completing a notice of termination. You must give us at least four weeks’ termination notice in writing ending on a Sunday unless we agree to a notice ending on a different day. You can submit a notice of termination online. You […]
How do I end my tenancy? Read More »
Send us an email: Housing, Anti-Social Behaviour, Rent & Independent Living – customer.experience@gch.co.uk Repairs – repairs@gch.co.uk Homeless Team – homeless@gch.co.uk Tenancy Sustainment – tenancy.sustainment@gch.co.uk Leaseholders – leaseholders@gch.co.uk We’re on the phone:Customer Experience Team: 01452 424344 Write to us:Gloucester City Homes, Railway House, Bruton Way, Gloucester GL1 1DG Visit our office:Our Customer Hub is open for pre-arranged appointments only.This is not
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If you find you need emergency accommodation: If you require emergency accommodation, you will need to present to a local authority Homelessness Team. They will make you an appointment with a Housing Options Advisor who will discuss options and provide you with housing advice on securing alternative accommodation. Please note that you may not qualify
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Yes, it is possible to change your name on your tenancy if you have official documentation to prove the change. You can complete a form online here.
Can I change my name on my tenancy? Read More »
We have a team of friendly Tenancy Sustainment Advisors who can help you with budgeting, benefits and looking at how you can be better off. If you would rather look at your budget yourself you can use our online budget calculator. Our budget calculator is free for all tenants to use, once you have completed your
Can you help with arrears and budgeting? Read More »
If you suspect someone is guilty of tenancy fraud, contact us in confidence. Tenancy fraud can include: Someone moving out and letting their home to someone else, falsely obtaining a housing association or council property or someone not living at the property but living somewhere else You can report tenancy fraud online here
What should I do if I suspect tenancy fraud? Read More »
Anti-Social Behaviour (ASB) can have a big impact on the quality of life in the home and community. We ask that you respect where you live and have consideration for your neighbours. However we know that this doesn’t always happen. Our Homes & Neighbourhood Team investigate reports of anti-social behaviour and look to resolve cases
What is Anti-Social Behaviour and how do I report it? Read More »
You can find information on services on the Council’s website or you can call 01452 396396 and ask for the service you need. In March 2015, Gloucester City Council’s housing was transferred to the ownership of Gloucester City Homes. Gloucester City Council monitors our services to ensure that we deliver the promises set out in the Offer
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Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
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