Tenancy Sustainment Team
We have a team of friendly Tenancy Sustainment Advisors who can help you to address any financial problems that you may be experiencing.
We can help you with:
- Universal Credit advice and support making a claim or amendments to your claim.
- Completing benefit applications, or liaising with other agencies such as the Department of Work and Pensions and the Local Authority.
- Advice about other benefits that may be available to you.
- Rent account queries and setting up Direct Debits.
- Setting up a household budget.
- Prioritising your payments.
- Providing advice for EU Settlement Scheme applications.
- Signposting you to more specialist financial services if necessary
We can also help tenants with training and employment support as well as bursaries, please click here for information.
Get in touch...
Online Budget Calculator
Agencies who can help
We work with a number of agencies and charities who can help and we can refer you to them. Some of our partners include:
If you are struggling to buy food and everyday items you can visit Gloucester Foodbank
The local Citizen’s Advice Bureau can be contacted directly on 0808 189 6280 or email info@gloscab.org.uk.
You can also contact The National Debt Line who offer free, confidential, independent advice on 0808 808 4000 or visit www.nationaldebtline.co.uk
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
©2023 Gloucester City Homes