
Our Home is Everyone's Home
We’re an award winning, flexible and family-friendly employer #SeeYourselfAtGCH
Our customers are many and varied and that’s why we’re looking for people who care as much as we do about delivering customer focused services to #BeTheDifference
We celebrate diversity and inclusion, and welcome applications from all, especially those with lived experience of our work. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.
At GCH, we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?

Guy Stenson
Chief Executive






Our Current Job Vacancies
Repairs Supervisor
Closing Date: 12/05/2025Read more
Organisation: GCHPermanent, Full Time (40 hours per week)
Based at Railway House with onsite working
Looking for a fresh challenge and to find that spring in your step at an award-winning employer? At Gloucester City Homes (GCH) we’re an ambitious, dynamic housing association with strong community roots. We’re focused on building homes and communities where people can thrive and delivering valued services to our customers.
We’re now seeking a Repairs Supervisor – someone to oversee and optimise a team of Repairs Engineers and ensure they deliver repairs to GCH properties in line with our Customer Commitment and performance, quality and safety standards. You’ll work in partnership with other supervisors to carry-out property inspections, manage the scheduling diary, own complex repair cases and diagnose complex repairs and hazards making recommendation for required works, ensuring all GCH properties are safe, warm and decent.
You’ll be accountable for Health & Safety for all works undertaken, ensuring that they operate safely and in accordance with all policies and procedures and hold regular toolbox talks with engineers and in partnership with other supervisors to deliver service improvements and share best practice.
The Repairs Supervisor will also carry out 1:1s, van and material audits with the repairs engineers and provide the support required to ensure engineers realise their potential in line with company policies.
We’d like you to…
- Hold an NVQ Level 2 in a relevant trade (i.e. Plumbing, Electrical Installation etc).
- Hold a Management/Supervisory qualification or equivalent.
- Have proven experience within the repairs/property maintenance sector, with good all-round knowledge of maintenance/construction.
- Have experience of leading, managing, motivating and developing small teams of repairs engineers within a similar environment.
- Have experience of dealing with performance and productivity of teams and individuals, delivering successful outcomes for the business and customers.
- Have practical knowledge of repairs and repairs diagnostic.
- Have experience of delivering excellent customer service, identifying and solving problems.
- Have good knowledge of workplace safety.
- Have a good level of IT literacy and numeracy, including knowledge of operating mobile devices (phones, tablets and PDA’s).
- Be able to organise workloads and make effective use of time and resources.
- Have working knowledge of the social housing sector, the HHSRS System and property risks.
Closing Date: Monday 12th of May
GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.
We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So, if this sounds like you, we’d be delighted to hear from youGovernance Lead
Closing Date: 15/05/2025Read more
Organisation: GCHHybrid Working
Permanent, Full Time (35 hours per week over 9 days a fortnight)
We’re all about work life balance, this role offers a 9 day working fortnight so you’ll get a day to yourself every other week – what more could you want?
Searching for a job where you can make a real difference? Then look no further. At Gloucester City Homes (GCH), we support 12,500 customers in around 5,000 homes in Gloucestershire and providing more than just a home is what we’re about. We’re one team with a shared focus to provide safe and secure homes and communities where people can thrive.
We’re looking for a Governance Lead who can assist in delivering a high-quality, efficient and professional Governance and Company Secretarial Services which supports the organisation to retain a G1 rating.
You’ll be responsible for the support to the Governing Body, its Members, the Senior Leadership Team including the Company Secretary through modern, best practice, compliant governance, and any RSH engagement.
Leading the risk management process, you’ll drive our Board effectiveness and develop/ maintain the organisation’s annual Board workplan.
We’d like you to…
- Have a leadership background, with experience of managing and developing high performing teams.
- Governance experience including; Regulatory frameworks, Governance compliance, Risk and Compliance work.
- Experience of report writing and presentation to Executive Leadership Teams and Governing bodies.
- Governance or Risk qualifications are desirable but not essential.
- Have a proactive focus on Continuous Professional Development (CPD).
- Experience in Social Housing or similar regulated environment would be an advantage.
Closing Date: Thursday 15th May 2025.
We think GCH is a great place to work, but don’t just take our word for it…
- We’ve recently been named an accredited Healthy Workplace
- Winner of ‘best place to work’ at Gloucestershire Live Business Awards 2023.
- Winner of ‘Employer of the year’ at the 2023 Housing Hero’s Awards.
#SeeYourselfAtGCH
GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
GCH is committed to equal opportunities. We actively encourage applications from all sections of our community, particularly those with lived experience of our work.
We celebrate the diverse nature of our customers and colleagues, striving to develop diverse teams where everyone can be their authentic self through an inclusive, family friendly, flexible and fun culture. Our values of pride, quality, integrity and innovation are at the heart of what we do. So, if this sounds like you, we’d be delighted to hear from you!
Register your interest
If a suitable vacancy is not currently available please register your interest and upload your CV by using the form below. You will then be the first to know when we have any vacancies that match your skills and experience.
Take a look at our latest job opportunities above. Got questions about a specific role or fancy a friendly chat about life at GCH? Reach out to us and we’ll happily help.
If you need support applying online, let us know and we’ll talk it through.
Interested in working for us? Upload your CV above and and we’ll add it to our talent pool for six months.
Once we received applications, we’ll review and shortlist for interviews. We’ll let everyone know the outcome of their application.
Our selection process might throw in practical, written assessments, presentations, psychometric tests or even a second interview. You may also be asked to provide copies of professional certificates.
If successful, you’ll hear from us with a verbal offer, terms chat and start date discussion. Then, get ready for the formal offer, contract and a handy ‘new starter pack’. We’ll also check those references.
Take a look at our #BeTheDifference framework, which aims to summarise the key behaviours and professional standards that we work towards every day at GCH.
As well as being a tool for our colleagues, we have closely aligned our recruitment processes alongside the framework, to provide a greater understanding of what’s important to us.
Our key behavioural indicators and interview question set is available to support all candidates by removing potential barriers to performing their best and doing themselves justice during the recruitment process.
We recommend that candidates take a look at this information when considering if they can see themselves at GCH and to prepare if they are selected for an interview with us.
We’re based in Gloucester City Centre, right next to the train station. We’re all about making your work-life balance a top priority. Here’s a peek at the perks we offer:
Great Work-Life Balance
- Flexible working – All of our full time roles offer the flexibility of opting into a 9-day working fortnight. We also offer a range of part time and job share opportunities
- Trust Based Working – many of our roles offer trust based working arrangements, so you can tailor your working patterns around need and flexibility. A lot of roles are home-based and our modern office is a great space for face-to-face meet ups
- Holidays – enjoy 30 days of annual leave, plus all the bank holidays (pro-rata, of course)
Our Pension Scheme
Secure your future with our defined contribution pension scheme, offering a generous 10% employer contribution.
A Health and Wellbeing Programme
Your wellbeing is non-negotiable. We offer a variety of ways to retain the balance throughout the year:
- Employee Assistance Programme – a confidential helpline for all your advice, information and counselling needs
- Health Cashback Plan – get reimbursed for appointments and enjoy a range of benefits, including a 24/7 GP service
- The FinanciallyWell Loan Scheme – an interest-free lifeline for those short-term financial bumps
… and lots more, including:
- Buying and selling of holiday – buy and sell up to a week’s holiday per year
- Annual colleague events and celebrations – celebrating your hard work and achievements throughout the year
- Volunteering days – two volunteering days to contribute to the communities you love
- Life Event Leave – take days off for significant life moments – moving, getting married, acing that driving test or becoming a grandparent
- Access to a Benefits Portal – offering exclusive savings and deals on a wide range of purchases and memberships
- Cycle to Work Scheme – get a tax-free bike and cut down on carbon by cycling to work. This salary sacrifice scheme gives colleagues access to bikes and accessories of up to the value of £750.
*Some benefits depend on your role and kick in after a successful probation period.
Flexible working benefits everyone. It supports wellbeing, boosts productivity, and helps create a more balanced, motivated workforce. That’s why we offer all full-time roles on a 9-day working fortnight basis, giving you a day off every two weeks on a day of your choice.
By dropping two hours per week from your contract, you can enjoy an extra day off to spend however you like.
If a job advert mentions the 9-day fortnight, the scheme is already factored into the role. But even if it’s not mentioned, we’re happy to apply this flexibility to any full-time contract. Just let us know if you’d like to opt in.
At GCH we’re passionate about unlocking the full potential of every colleague. That’s why we’ve crafted a training and development offer designed around individual needs and aspirations.
From day one, you’ll take part in a comprehensive induction programme, tailored to your role. It’s not just about tasks, it’s about understanding the GCH vision and how each one of us plays a vital role in delivering exceptional service to our customers.
We’re all about empowering you to reach new heights. Whether it’s higher level apprenticeships, degrees or Chartered Institute of Housing (CIH) qualifications, we’ll support you. We take immense pride in our Housing Professional Passport programme, a brainchild in collaboration with Kingdom Academy. Recognised by the CIH, the Passport is a commitment to embedding competencies and behaviours that set the bar for high professional standards across our team.
We celebrate the diverse nature of our customers and colleagues, striving to create a workplace that reflects the communities we serve, and where everyone feels empowered to be their authentic selves. We believe when people feel respected, they can perform better and more creatively, making our differences our greatest strength.
We actively encourage applications from all sections of our community, particularly those with lived experience of our work. We’re proud to foster an inclusive, family friendly, flexible and fun culture, and our values of pride, quality, integrity and innovation are at the heart of what we do.
We’re recognised as an inclusive employer by Inclusivity Works and are an active member of Inclusive Employers. We’re are also pleased to have signed up to the HouseProud Pledge Scheme, showing our commitment to LGBTQ+ resident equality and support.
We’re committed to becoming a menopause friendly employer.
We’re proud to be recognised as a great employer, locally and nationally, and have won awards including ‘Best Place to Work – 2023‘ by Gloucestershire Live and ‘Employer of the Year – 2023‘ at the Housing Heroes awards!
At GCH, our managers aren’t just leaders, they’re advocates for social housing and dedicated to making a difference to the Gloucester Community.
Curious about the faces behind our leadership team? Find out more from our ‘How we are run’ page.