Supported Housing Services
The Supported Housing Service at GCH is made up of 113 properties for use by customers that are experiencing homelessness or are imminently threatened with homelessness.
We manage seven Homeless Accommodation schemes, comprised solely of units for homeless persons and families, as well as 45 stand-alone properties dispersed across Gloucester.
Through our Homeless Accommodation, we aim to provide high-quality temporary housing for those in need, whilst they work with the Local Authority and relevant support agencies to move on to a permanent home.
We work predominantly with Gloucester City Council’s Housing Options Team; however, we also manage accommodation on behalf of Stroud District Council and Tewkesbury Borough Council.
If you or your household are homeless, or at risk of homelessness, you must contact Gloucester City Council’s Housing Options Team on 01452 396396 or email heretohelp@gloucester.gov.uk
Nova House
Opened in 2014, this accommodation offers 9 bedrooms for families and individuals, with shared kitchen and bathroom facilities.
Greyfriars, Southgate Street
Renovated and opened in 2021, this accommodation comprises of 9 units, some of which can be connected to allow flexibility for larger families where needed.
Serco House, Quedgeley
Opened in 2022, this accommodation provides a total of 24 one- and two-bedroom, self- contained units. This former office building was funded by the Government’s Next Steps Accommodation Programme (NSAP), Gloucester City Council and the Gloucestershire Housing Partnership. The accommodation also provides opportunities for tenancy and personal support work, through our support partnerships, in order to help residents become ready to move on to their own, permanent homes.
Burleigh House
Opened in 2021, this accommodation is comprised of 7 self-contained, one-bedroom units.
St Michaels Square
Opened in 2021, the accommodation comprises of 6 self-contained, one- and two-bedroom units.
Citadel House
(February 2023)
Opened in 2023, the accommodation is in Stroud and offers 5 units. The scheme has been endorsed by The Dogs Trust as part of its Welcoming Dogs scheme.
Hewmar House
(January 2025)
Opened in 2025, the accommodation offers 8 en-suite rooms for young persons aged between 18-25 who are experiencing homelessness. The scheme is staffed 24/7 and offers support work around tenancy skills and wellbeing to help our younger customers become ready for their own home.
GCH have made a commitment to refer anyone at risk of homelessness.
We are also a member of Homes for Cathy, a national alliance of housing associations and homelessness charities dedicated to raising awareness of the needs of homeless people.
Through this accommodation we aim to provide a high quality of temporary housing for the homeless, that is safe and secure and also offer support to help its residents prepare for more permanent housing in the future.
Allocations for this housing are made by Gloucester City Council’s Housing Options Team. If you are at risk of becoming homeless you will need to contact them.
We own four hostels that provide individual rooms with shared facilities as an alternative to Bed and Breakfast and self-contained flats that are used on a longer-term basis. We also have a further 34 properties across Gloucester which are used to place families and single people who are able to manage a property of their own or to provide a chance at managing a property, whilst continuing to find a permanent home.