Welcoming Two New Board Members
Gloucester City Homes (GCH) is excited to appoint two new Board Members: Jesse Fajemisin and Dominique Sayce join the Board to bring expertise in customer experience and human resources.
Jesse and Dominique were appointed on 8th February 2023 following a competitive and extensive recruitment process, which included a customer panel.
Jesse is the Executive Director of Operations for a Sapphire Independent Housing, where he is responsible for resident-focussed customer experience and asset management strategies, having overseen numerous Customer Service Excellence accreditations. Jesse brings a wealth of experience with over 12 years in the social housing sector, he is currently the Chair of the National Housing Federation’s Smaller Housing Association Network and is a national representative on the Regulator of Social Housing’s Small Housing Provider Panel.
“I was really attracted to the opportunity to work with a housing provider that, in such challenging times, can show that it still delivers high quality services for its existing customers and the community. GCH can, and is committed to innovation and improving services further. GCH has a strong emphasis on co-regulation and customer influence, which was confirmed when talking to a panel of engaged customers as part of the recruitment process.”
Dominique is the current Head of HR for Dyson, and oversees the GB and the Ireland markets, as well as the EMEA Supply Chain & Customer Service teams. She has over 12 years’ experience as a senior people partner and has worked global corporate organisations, bringing extensive experience both strategically and operationally to GCH. From creating and implementing strategic long-term people plans, through to leading and delivering significant transformation and change, Dominique will bring her expertise and specialism to support the people agenda at GCH.
“People are at the heart and soul of both my personal and professional world, so it was only right and fitting that I found an organisation like GCH who aspires to do the same. I feel fortunate to have been invited to be a part of the GCH journey, to work alongside the organisation and to bring my experience and passion to help drive forward the people agenda”.