We have been recognised for our commitment to building safety and fire awareness, by being shortlisted in three categories at the 2025 ASCP Conference Awards:
- Building Safety Initiative of the Year
- Collaboration & Leadership
- Safety & Compliance Initiative of the Year
This recognition follows a successful partnership between GCH and Gloucestershire Fire and Rescue Service (GFRS), working together to enhance customer and property safety within Gloucester. The focus has been on implementing changes introduced in response to the Grenfell Tower tragedy and the subsequent Building Safety Act.
Over a three-month period, GCH and GFRS conducted a series of safety exercises at Clapham Court, a high-rise building managed by GCH. These exercises involved GCH colleagues, customers, and fire crews from across Gloucestershire. The training covered all aspects of fire safety, from prevention measures and evacuation procedures to the maintenance of essential fire safety equipment and the importance of keeping communal areas clear.
These were not just routine drills but comprehensive learning experiences designed to test and implement new safety protocols. The collaboration allowed both teams to identify strengths, areas for improvement, and potential hazards while developing strategies to mitigate risks effectively. Lee Duty, GCH’s Director of Homes and Sustainability, participated in one of the exercises, shared his experience:
“Part of my role was to be on the 9th floor and await rescue. It was a sobering experience that immediately made me think of the Grenfell tragedy and the people who stayed put, waiting to be rescued. These exercises are vital in replicating real-life situations and appreciating the incredible work fire crews do daily.”
A key aspect of these exercises was customer involvement. Residents were encouraged to participate and learn first-hand about emergency protocols. The Customer Scrutiny Group, which regularly meets with the management team, played an essential role in reviewing the effectiveness of the safety measures and recommending further improvements. One resident who participated in the exercises said:
“The safety exercises were great. It was good to be involved and see first hand what goes on. The exercise was realistic and helped me understand what to do in an emergency. I feel more confident in the steps I need to take.”
GCH colleagues also benefited significantly from the initiative, gaining valuable insights into emergency handling and improving their ability to support customers in crisis situations.
GFRS has praised the collaboration, highlighting how the lessons learned are being shared across the county. The training has reinforced the importance of clear escape routes, the role of fire doors, and the need for regular fire safety education. They said:
“These exercises are not only helping to save lives within GCH properties, but they are also strengthening fire safety practices across the county and beyond. The practical training provided through these exercises is invaluable in enhancing overall community safety.”
GCH has also shared its experiences with other housing associations, encouraging them to undertake similar exercises with their local fire services.