Compliments or Complaints

If you have compliments or complaints about GCH or even a suggestion on how we can improve our service, please let us know using the forms below:

Our Customer Commitment states ‘We are committed to providing our customers the best possible experience. An experience based on quality through listening and acting on feedback – with a focus on getting it right.’

You can read our full Complaints Policy and Compensation Policy online too, by visiting our policy page.

Report an Issue
Compliment
Suggestion
Complaint

Report an issue

Please enter your email, so we can follow up with you.
Please tell us about any issues that concern you. You will need to contact your local authority for help with council tax, bin collection, parking permits and streetlighting.
Click or drag files to this area to upload. You can upload up to 6 files.

Compliment

Suggestion

Complaint

If you are experiencing anti-social behaviour in your area, please use our Report Anti-Social behaviour form

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Pride. Quality. Integrity. Innovation.

Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.​

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