We are currently upgrading the lifts in several of our blocks of flats to ensure they continue to operate smoothly. These upgrades are essential as the UK transitions to digital phone networks by 2025. The lifts in your building currently use analogue technology, and to keep them functioning properly, we will be switching to digital […]
Essential Lift upgrades Read More »
We are delighted to have been awarded the LGBTQ+ Housing Pledge Pioneer status, marking our dedication to creating safe and welcoming environments for LGBTQ+ customers. The LGBTQ+ Household Pledge is a promise made by housing providers like GCH to treat everyone fairly, no matter who they are or who they love. It was created to
GCH becomes LGBTQ+ Housing Pledge Pioneer Read More »
Our caring customers at Badger Vale Court Independent Living Scheme are holding a Macmillan Coffee Morning serving up cakes and breakfast baps. Friday 27 September 11am to 1pm Badger Vale Court, Podsmead GL2 5FQ All are welcome to support this good cause, raising money to help people living with cancer.
Macmillan Coffee Morning at Badger Vale Read More »
Our caring customers at Nightingale House Independent Living Scheme are holding a Macmillan Coffee Morning Thursday 26 September 10am to 12 noon Nightingale House, Abbeydale GL4 4AD All are welcome to support this good cause, raising money to help people living with cancer.
Macmillan Coffee Morning at Nightingale House Read More »
The September issue of GCH Connect is out now! Read about our new repairs system, the work of our Neighbourhood Managers, community news, useful information on Universal Credit migration, support for anyone suffering domestic abuse and more. Read the September 2024 issue of GCH Connect
September issue of GCH Connect out now Read More »
As the nights draw in, we want to help our customers get ready for winter when we can expect to see a spike in reports of damp and mould in homes. There are things we can jointly do to help tackle this problem. There are three main steps to take to prevent condensation from developing
Condensation, damp and mould Read More »
Gas Safety Week 2024 is here! This year the theme is Every Check Counts. From booking your annual safety check to checking your CO alarm is working, every check can help keep you safe. Find out more at GasSafetyWeek.co.uk #GSW24 #GasSafetyWeek #EveryCheckCounts “Gas Safety Week is a great opportunity to highlight some of the unfortunate
Gas Safety Week 2024 Read More »
Our Chief Executive Guy Stenson comments: “At our Board and Executive Leadership Team meeting on Wednesday evening, we discussed some of the top line messages from the final report of the Grenfell Inquiry published earlier that day. We reflected on the 72 lives needlessly lost in the disaster, and our own proactive approach to prioritising
Response to Final Report of the Grenfell Inquiry Read More »
This month we’ve started sending out a questionnaire to all customers asking about you and your household. Here’s why: It’s important we understand the needs of all our customers, including anyone who lives in your household. Having the right information can help us tailor our services and make any reasonable adjustments you may require. Some of the
Dawn Barnes, GCH customer, Board Member and Chair of the Customer Experience Committee has written the introduction to the report. She says: “At the heart of this report is our new Customer Commitment – a pledge developed with your input to put customers at the centre of everything we do. It focuses on listening, acting
Customer Annual Report out now Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.