The September issue of GCH Connect is out now! Read about our new repairs system, the work of our Neighbourhood Managers, community news, useful information on Universal Credit migration, support for anyone suffering domestic abuse and more. Read the September 2024 issue of GCH Connect
September issue of GCH Connect out now Read More »
As the nights draw in, we want to help our customers get ready for winter when we can expect to see a spike in reports of damp and mould in homes. There are things we can jointly do to help tackle this problem. There are three main steps to take to prevent condensation from developing
Condensation, damp and mould Read More »
Gas Safety Week 2024 is here! This year the theme is Every Check Counts. From booking your annual safety check to checking your CO alarm is working, every check can help keep you safe. Find out more at GasSafetyWeek.co.uk #GSW24 #GasSafetyWeek #EveryCheckCounts “Gas Safety Week is a great opportunity to highlight some of the unfortunate
Gas Safety Week 2024 Read More »
Our Chief Executive Guy Stenson comments: “At our Board and Executive Leadership Team meeting on Wednesday evening, we discussed some of the top line messages from the final report of the Grenfell Inquiry published earlier that day. We reflected on the 72 lives needlessly lost in the disaster, and our own proactive approach to prioritising
Response to Final Report of the Grenfell Inquiry Read More »
This month we’ve started sending out a questionnaire to all customers asking about you and your household. Here’s why: It’s important we understand the needs of all our customers, including anyone who lives in your household. Having the right information can help us tailor our services and make any reasonable adjustments you may require. Some of the
Dawn Barnes, GCH customer, Board Member and Chair of the Customer Experience Committee has written the introduction to the report. She says: “At the heart of this report is our new Customer Commitment – a pledge developed with your input to put customers at the centre of everything we do. It focuses on listening, acting
Customer Annual Report out now Read More »
Thursday 22 August 1-4pm Scott Avenue Open Space, Podsmead Would you like to see your local area improved for wildlife and people? Gloucestershire Wildlife Trust is working with customers and residents to improve the green space in Podsmead. They want to hear how you’d like to see the green spaces on Shakespeare Avenue and Keats Avenue
Planting in Podsmead Read More »
Update 4pm on 23 August 2024: We have installed a temporary heating and hot water supply for the Westgate heating system which will be in place until we have a permanent fix to the boiler. The fault was caused by an electrical surge which knocked out the transformers and the programmer. We are hugely grateful
Westgate heating fault Read More »
We are holding a free NHS blood pressure check session this Thursday at Badger Vale Court for customers and colleagues. Thursday 22nd August between 11am-2pm NHS staff will carry out blood pressure checks and provide any appropriate advice. They’ll also offer height and weight checks.High blood pressure rarely has noticeable symptoms, but if untreated, can increase
Free blood pressure checks at Badger Vale Court Read More »
Having spent a day with our Estates Services team, CEO Guy Stenson shares his thoughts: Guy Stenson Living in social housing means sharing spaces, and while community living has its benefits, it also comes with its challenges—especially when it comes to keeping our communal areas clean. One of the biggest concerns we’ve heard from customers
Tackling Rubbish Together Read More »
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Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
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