During Tpas National Involvement Week, Scrutiny Group met with members of our PropertyCare team to see how our use of TotalMobile has developed since they last saw it in the pre-launch phase. Their original scrutiny exercise, carried out in late 2023, focused on repairs and particularly how we communicate with customers, so this was a […]
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Slatter Electrical will be visiting our Independent Living schemes this November to carry out annual Portable Appliance Testing (PAT) in communal areas. They’ll also be available to test any personal electrical appliances you’d like checked for safety. Visit dates:🏘️ Badger Vale Court – Tuesday 18 November (AM)🏘️ Halford House – Tuesday 25 November (AM)🏘️ Nightingale
Get your Christmas lights checked Read More »
Three GCH customers have joined our working group to help shape how we deliver our cleaning services in the future. The group will work alongside GCH colleagues to review how cleaning services are currently delivered across our homes and neighbourhoods, and explore opportunities to improve consistency and quality. By involving customers at this stage, we
Customers helping shape our cleaning services Read More »
We are celebrating after Northgate Mansions was named Regional Winner (West of England) in the Best Small Social Housing Development category at the 2025 LABC Building Excellence Awards. The prestigious awards celebrate high-quality building projects and the people behind them, recognising outstanding design, construction, and partnership work across the UK. Delivered in partnership with Gloucester
Northgate Mansions wins LABC regional award Read More »
As we enjoy the spooky fun, let’s look out for each other in the community. The Child Accident Prevention Trust have shared 12 top tips to keep your little ones safe this Halloween: Remember Halloween costumes are highly flammable, so leep children away from naked flames. Try to buy costumes from a reputable store or website.
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🌟 Be the Voice of Our Customers! 🌟 We’re looking for passionate customers to join our Customer Experience Committee 🎤💬 ✅ Ensure customers’ voices are heard at the highest level✅ Help improve services that matter to you and your neighbours✅ Meet new people & work with GCH staff✅ Build your skills & confidence✅ Earn £2,500
Customer Opportunity… Read More »
We were proud to support Community Roots CIC in launching the new Westgate Community Pantry and Hub at 106 Westgate Street, Gloucester, on Friday 24 October. The Hub will offer a community food shop providing fresh produce and store cupboard essentials at reduced prices to support residents experiencing food hardship. It will operate as a
Westgate Community Pantry and Hub launch Read More »
With more fires linked to lithium-ion batteries – particularly those used in e-scooters and e-bikes – Gloucestershire Fire & Rescue Service and the Gloucestershire Housing Providers Forum are urging residents to be aware of the risks. Lithium-ion batteries are commonly found in e-bikes, e-scooters, and some mobility scooters, and can pose a fire risk if
An e-bike did this… Read More »
Colder days are on the way – a few quick checks now can save you worry (and keep you cosy) later.Here are 5 simple things to do before turning on your heating: Test your boilerRun it for a few minutes to make sure it’s working properly. Better to spot problems now than when your home’s
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GL Communities have begun holding free drop-in advice sessions at local Children and Family Centres. These sessions are designed to help families and individuals build a stronger financial future by offering practical support and guidance. Session details: Tuesdays: The Beacon Children’s and family centre in Kingsway – 9:00am–12:00pm Wednesdays: The Oaks Children’s families Centre in
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