From 1st March 2023, our new repairs standards will be clearer for you and enable us to respond more flexibly to your needs. The Government is bringing in new tenant satisfaction measures from April and our new service standards mean that we can report more closely against national benchmarks. We are aiming for the […]
Introducing our new Propertycare Service Standards Read More »
Today sees the launch of Citadel House in Stroud, providing a safe space for homeless people, where dogs are welcome too. Faced with the stark choice of giving up a beloved pet to qualify for accommodation, many will opt to take their chances on the streets rather than say goodbye to their canine companion.
Citadel House offers hope to homeless people and their dogs Read More »
Welcoming Two New Board Members Gloucester City Homes (GCH) is excited to appoint two new Board Members: Jesse Fajemisin and Dominique Sayce join the Board to bring expertise in customer experience and human resources. Jesse and Dominique were appointed on 8th February 2023 following a competitive and extensive recruitment process, which included a customer
GCH Welcomes 2 New Board Members Read More »
The Gloucester City Plan, the blueprint for shaping how the city will develop, has been published by Gloucester City Council. The plan runs until 2031 and sets out where land will be used for business development to promote economic growth, and where the city will provide for new homes for communities. As well as aiming
Blueprint for shaping the city published by Gloucester City Council Read More »
Some working people on income-related benefit will see a change to how they are assessed for Universal credit. From the end of February, an increase to the Administrative Earnings Threshold (AET) will mean more Universal Credit claimants will be moved from the ‘Light Touch’ group to the ‘Intensive Work Search’ group. The Administrative Earnings Threshold
Change to Universal Credit threshold for low-income workers Read More »
January joy for families in Hempsted January sees a fresh start for four families moving into brand-new homes in Hempsted. Tears and smiles of joy were seen as the families were handed the keys for their long-awaited homes. “This is why I love my job,” said GCH’s Lettings Agent Lisa Brooks. “It is so rewarding,
January joy for families in Hempsted Read More »
Consultation on Services Charges – Outcome We wrote to some of our customers in October 2022 regarding a consultation on proposed changes to service charges for their properties. The consultation has now ended and we have written to all affected customers to confirm the feedback we received. We are really grateful for the feedback, which
Consultation on Service Charges Outcome Read More »
The Government has announced up to £1,350 worth of cost-of-living payments to eligible people on means-tested benefits and pensions. If individuals are eligible, they will be paid automatically, and there will be no need to apply. £301 – First Cost of Living Payment – during Spring 2023 £150 – Disability Payment – during Summer 2023
Where to start? When it comes to separating your household waste into recyclables and non-recyclables, we know it can be tricky to know where to start. That is why we have worked together with the local council to produce this handy guide to recycling for communal bin stores. Print a copy of the guide
Recycling for residents using communal bin stores Read More »
Make sure those with pre-payment meters use their vouchers! The Energy Bill Support Scheme was first announced by the government in May and applies across England, Scotland and Wales. Under the scheme, everyone’s energy bills are being cut by £400 applied over six months, with a reduction of £66 in October and November, and £67
Pre-payment vouchers expiring soon Read More »
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Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
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