We apologise that some customers have or may shortly receive gas safety check letters from us in error. We are currently testing our new repairs system and the test letters should not have been sent. Some of the letters may have been addressed to other household members and not the primary tenant. We will write […]
Gas Safety check letters Read More »
We are experiencing some technical issues with our web portal MyGCH. Our providers are looking into it urgently and will work to get it fixed as quickly as possible, so that customers can get access to their accounts for rent statements, payments and reporting repairs. We are sorry for the inconvenience and thank you for
Technical issues with MyGCH Read More »
Gloucestershire Domestic Abuse Local Partnership Board wants to learn about people’s lived experience of domestic abuse so that they can assess the level of need in the county. They’ve asked us to share their consultation surveys for victims/survivors of domestic abuse; perpetrators; professionals’ responses to domestic abuse; and people who have experienced domestic abuse within
Domestic abuse consultation Read More »
After several years of consultation and planning, we have at last submitted our planning application for the regeneration of Podsmead. The plans include a renewed local centre providing new shops and a community space, with an improved road layout, cycle routes and pedestrian routes across the site. They will create a new sense of neighbourhood
Plans submitted for the future of Podsmead Read More »
What’s inside:This month two brave customers share their stories about surviving a terrifying house fire and escaping domestic abuse. We’re investing to improve blocks of flats in Tuffley and Matson and we’ve been able to help some customers with disabled facilities grants and unclaimed benefits. Plus find out how to enter this year’s Garden competition
June issue of GCH Connect out now Read More »
17-23 June between 2-4 pmat 106 Westgate Street, Gloucester GL1 2PE A little show of little houses by the creative community of Gloucestershire for Refugee Week 17-23 June. Amy Freeman Artstuff who has worked with our community art groups in Westgate and Kingsholm is putting the exhibition together. She says “To celebrate refugee week and add to
‘Our Homes’ exhibition for National Refugee Week Read More »
Did you know our Tenancy Sustainment Team helped our customers access over £2 million pounds in unclaimed benefits and over £100,000 in grant funding last year? Could you be one of the many people in the UK missing out on benefits you don’t know you are entitled to?GCH works with Policy in Practice to provide you
Helping customers access over £2 million in unclaimed benefits Read More »
GCH annual Garden competition is now open. Any garden of any type or size can be entered and everyone is in with a chance of winning gardening vouchers. Plus, a Tallest Sunflower competition for primary school children living in a GCH home To enter, follow the link below: Garden Competition Enter the Garden Competition
Garden competition 2024 now open Read More »
Starting on Tuesday 14 May for the next six weeks, some of our Customer Experience advisors will be working on our new Repairs IT system, getting it ready for roll out in July. The new system will replace some outdated software, giving a more streamlined way to report and handle repairs. This in turn will
Preparation for new repairs system underway Read More »
We are duty bound to conduct regular electrical maintenance checks to make sure your property is safe. Fires started by faulty electrical distribution led to 496 fatalities or injuries in 2016/17 10% of all fires are caused by problems with electrical distribution (wiring, cabling or plugs) 3,455 people visited A&E during 2016-17 as a result
Electrical safety testing Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.
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