Our Chief Executive Guy Stenson comments: “At our Board and Executive Leadership Team meeting on Wednesday evening, we discussed some of the top line messages from the final report of the Grenfell Inquiry published earlier that day. We reflected on the 72 lives needlessly lost in the disaster, and our own proactive approach to prioritising […]
Response to Final Report of the Grenfell Inquiry Read More »
This month we’ve started sending out a questionnaire to all customers asking about you and your household. Here’s why: It’s important we understand the needs of all our customers, including anyone who lives in your household. Having the right information can help us tailor our services and make any reasonable adjustments you may require. Some of the
Dawn Barnes, GCH customer, Board Member and Chair of the Customer Experience Committee has written the introduction to the report. She says: “At the heart of this report is our new Customer Commitment – a pledge developed with your input to put customers at the centre of everything we do. It focuses on listening, acting
Customer Annual Report out now Read More »
Thursday 22 August 1-4pm Scott Avenue Open Space, Podsmead Would you like to see your local area improved for wildlife and people? Gloucestershire Wildlife Trust is working with customers and residents to improve the green space in Podsmead. They want to hear how you’d like to see the green spaces on Shakespeare Avenue and Keats Avenue
Planting in Podsmead Read More »
Update 4pm on 23 August 2024: We have installed a temporary heating and hot water supply for the Westgate heating system which will be in place until we have a permanent fix to the boiler. The fault was caused by an electrical surge which knocked out the transformers and the programmer. We are hugely grateful
Westgate heating fault Read More »
We are holding a free NHS blood pressure check session this Thursday at Badger Vale Court for customers and colleagues. Thursday 22nd August between 11am-2pm NHS staff will carry out blood pressure checks and provide any appropriate advice. They’ll also offer height and weight checks.High blood pressure rarely has noticeable symptoms, but if untreated, can increase
Free blood pressure checks at Badger Vale Court Read More »
Having spent a day with our Estates Services team, CEO Guy Stenson shares his thoughts: Guy Stenson Living in social housing means sharing spaces, and while community living has its benefits, it also comes with its challenges—especially when it comes to keeping our communal areas clean. One of the biggest concerns we’ve heard from customers
Tackling Rubbish Together Read More »
Tuesday 15 August 2-4 pm The Ewe Space, Matson Avenue GL4 6LL Would you like to find out more about how you can improve your landlord’s services? If you are a GCH Customer, you can help improve things by taking part in scrutiny activities. This means that you get to choose what you investigate and
Customer Scrutiny Group Information session Read More »
The winners are announced of our 2024 Garden Competition. They are: Melanie Twyning – Best Garden (house) Ryan Haile – Best Garden (flat) Alan McMullan – Best Kerb Appeal Robin and Tina Ballard – Public Vote Highly Commended were: Leanne Poole Carol and Tony Payne Royston Thomas Tracy Kinsey Julie Glover-Hook The judges said: “We
Winners of 2024 Garden Competition Read More »
Today we hand over the keys to 25 new homes on Denmark Road, Gloucester. We have transformed the former NHS mental health clinic into 25 new apartments for social rent. The original Victorian red-brick building has been converted into nine flats while alongside it, a sympathetically-designed new block of 16 flats has been built.
Accessible homes replace former NHS clinic Read More »
Pride. Quality. Integrity. Innovation.
Registered Address: Railway House, Bruton Way, Gloucester GL1 1DG. GCH is a charitable Community Benefit Society Registered Number 7041 and a non-profit registered provider of social housing Registered Number 4584 regulated by The Regulator of Social Housing.