Bairbre Lloyd

We are thrilled to announce that we have been shortlisted in five categories at the ASCP26 Safety & Compliance Awards. Best Response to Awaab’s Law Award Customer Service Excellence Award Heating Contractor of the Year Gaining Access Initiative of the Year Safety and Compliance Team of the Year The awards celebrate the very best in […]

Love your garden? The 2026 Garden Competition is now open! Click on the link below for more details and the chance to win gardening vouchers. Closing date Friday 3 July 2026. Click here for more details and to enter the garden competition

Our Chief Executive Guy Stenson has been appointed to the National Housing Federation’s {NHF) Supported Housing and Homelessness group. The strategic group helps shape national housing policy and supports the NHF’s work to improve the operating environment for supported housing and homelessness services across the country. Its work includes influencing government policy and funding discussions,

Loan sharks play games with people’s lives– let’s make it game over Loan sharks don’t always look like villains. Sometimes, they change character, switch tactics and reinvent themselves – just like players in an online game. But this isn’t a game. And the consequences are real. A loan shark, also known as an illegal money

Ensuring your home’s safety begins the moment you open your door for essential safety checks. We are committed to providing safe housing for our community. We must ensure that the electrical installation and electrical equipment we own in your property are safe. These works are essential, and it is important that you allow us access

Fly-tipping can cost £400. A bulky waste collection starts from £30 Four GCH customers have recently been fined hundreds of pounds for dumping rubbish, following reports and investigations. We work closely with Gloucester City Council to tackle fly-tipping and identify those responsible. Avoiding a fine is simple. There are legal, affordable ways to get rid

A warm welcome to our two new Customer Experience Committee members, Melissa and Dave. Melissa and Dave both live in Matson and are keen customer advocates. Melissa is an active member of the Matson community. She helps to organise local events, manages social media, runs art classes and supports residents as a listening ear and

This month 13 new colleagues have joined GCH as we take our cleaning service in-house. This change will give us more control and help us respond more quickly when things aren’t as they should be. Instead of passing issues to a contractor, we’ll be able to deal with them directly. Three customers have been involved

We’re taking part in a national research project with HACT (Housing Association Charitable Trust), Shelter, and IKEA. This vital research aims to shed light on the need for social housing by showing the impact of moving into a social home from the perspective of tenants. Already, the findings of the interim report highlight the benefits